I really appreciate your after sales team, willing to sacrifice their own personal time to help me solve the nosie problem.
—— Mr Hansan
We have had this one for about one week and use it every night. We like the fact it runs for the whole night, not like the others that only ran four hours. It runs quiet puts out a lot of moisture.We do like the looks of it. Thank you.
—— Alex Eroe
There is absolutely nothing to hate about this oil diffuser. Nothing at all. It is perfect. I'm in love with it. I highly recommend trying it out, I think you will love it as much as I do.
—— J McDaniel
Xi'an Topshow Electronic Technology Co., Ltd
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Business Type :
Manufacturer Trading Company
Main Market :
North America South America Western Europe Eastern Europe Eastern Asia Southeast Asia Middle East Africa Oceania Worldwide
Xi'an Topshow Electronic Techology Co.,Ltd is a well-known enterprise in China's creative consumer electronics products, including Aroma Diffuser,Air Humidifier,Bluetooth Speaker,Car humidifier etc smart homes.
Our products approve the CE, RoHs. With the safety cerfificates and fashionable design, our products are widely exported to USA,Canada,Australia,Malaysia and other countries. Welcome supply OEM/ODM service.
We also have R&D team dedicated to new product development and supply market demand. For quality control, our factory has a special QC team, strictly control the quality and quality of the product before leaving the factory to ensure clearance.with the characteristics of multi-variety management and the principle of small profits but quick turnover, has won the trust of our customers!.
We set up this company, professional on scent diffuser machine markets in 2015.
we started from scent diffuser machines, selected and tested air pumps from different suppliers and finally we chose NIDEC air pump from Japan, just as its powerful voltage and strong air pressure,long life span, although it is much expensive than chinese pump.
To expand our market and meet client's demands,We have also produced household aromatherapy machine, air purifier,and build sale office in Xi'an 2017.
1. Technical Training Service
To help user have a comprehensive understanding the products and daily use, maintenance and management, we will provide comprehensive, systematic training for the client-side technician or operator.
This training is including the installation, commissioning, operation and maintenance. Strive to make the user use it according to our training and system construction documentation can be independent management, operation, maintenance the whole system.
2. Guaranty and Warranty
Each part of the equipments will be strict inspected, to make sure the quality before package, and a minimum of fault rate. Follow the guidelines “fully protect the user’s investment and efficiency, fully meet the requirement of user and reduce their burden.”
a). Customer Satisfaction Surveys
Our company will organize satisfaction surveys according to customer feedback. During this survey, the user can propose any quality problem and opinions, the company will be listened modestly, treat and make record survey to customer problem then solved carefully for customers.
b). After-sale Service
The after-sale department will be in touch with the customer at the first time, effectively communicate with customers about the problems. For general failure problem, the after-sale team will solve by telephone or network remote ways in time. For unable to remove the sever faults problem, after-sale team will arrive on time to solve the problem.
c).24 Hour Service
With 24 hours on time after-service, we have professional team which guiding you to operate machines professionally and offering suitable solution for your cases.
We are a professional team, we have very professional technical personnel, has nearly 5 years of aromatherapy machine technology experience.We are a young team, the average age of our management is only 30 years old, full of vigor and innovation spirit;We are a dedicated team, we focus on home aromatherapy machine, commercial aromatherapy machine, the more focused, the better the product;We are a team full of dreams, we come from different places, for the common dream to do a truly excellent high quality enterprise, to provide customers with more competitive service.